Worst service ever!!!!!!

<p>Markaham at V & A Waterfront needs some new staff and a new manager.</p> <p>I bought a phone at Markham's but while still in store, I changed my mind and asked the girl, Thimna, if I can please change the phone to a different one. It was 20:40 and she sighed as it was close to closing and asked if we can please come back the next day to do the return....which I did but then she had completely changed her story and insisted that she cannot do the return as the phone was already activated.</p> <p> </p> <p>She called her manager after I asked but the manager also refused to do refund.</p> <p> </p> <p>She told me the previous day that we could do the return/swop the very next day but when I got there, they refused to...and all of a sudden developed and attitude...</p> <p> </p> <p>Worst experience with Markham ever and also worst customer care ever.....</p>