Worried

<p>Good Day</p> <p> </p> <p>You recently opened an account for an individual whose post I receive at my residence.</p> <p>I find it very strange that the account was opened but with what Utility Bill as proof of residency for this customer?</p> <p> </p> <p>I have called to have the address removed and the consultant was very helpful and removed it.</p> <p> </p> <p>It is still a concern that whichever branch opened the account in the first place, would have had to request a proof of residence. Your customer does not live at this address, so what exactly was produced to your branch consultant?</p> <p> </p> <p>Regards</p>