rJ
riccardo J

1 reviews | Active since Aug 2015

10 Oct 2015, 13:43

What a ridiculous system

I have had so many problems with them in recent months its ridiclous from ring resizing quotes being different to actual price to difficulty redeeming vouchers and un helpful call centre staff. My premium per month has been over R1000 for as long as i can remember and most recently i think its almost R1800 and you know what they gonna lose me as a client going forward im done they are not helpful even when the problems are only their faukt not mine Useless people have no consideration of time money or inconvenience they cause their customers

0
Replies (1)
Markhams
Markhams's reply10 Oct 2015, 14:25
Official
Hello OKIMHERE,

Hi, Ricardo

We're so sorry to hear you had a bad experience in our store! This definitely isn't what (brand) wants to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you asap.

Thanks,
The Markham Team

Best regards,