MS
Majokotja S
1 reviews | Active since Nov 2018
10 Nov 2018, 14:23
Voucher
I am so disappointed in your organisation. Jus as I was considering to open an Acc with you again this happened. On Thursday the 8/11/2018 I received R100 voucher,so excited I immediately went to Markham store closer to me,took a short and I was told at the till that the voucher does not exist and they even showed me the screen.Friday the 9/11/2018 I have send an email to your customer services box ,in it I wrote such voucher number and I never got any respond.Saturday the 10 I called your call centre and I was told that I need to SMS my I'd number to 42909 of which I did and few minutes later I received an SMS with voucher number then went to Markham store close by and I was told that the voucher has been redeemed.
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Markhams's replyOfficial
12 Nov 2018, 11:36Hi Senyolo,
This is disappointing to read, i will be in contact with you as soon as I can so that we can try and figure out what's going on.
Kind regards,
Ilham Jacobs
This is disappointing to read, i will be in contact with you as soon as I can so that we can try and figure out what's going on.
Kind regards,
Ilham Jacobs
Best regards,
Markhams's reply12 Nov 2018, 11:36
Official
Hi Senyolo,
This is disappointing to read, i will be in contact with you as soon as I can so that we can try and figure out what's going on.
Kind regards,
Ilham Jacobs
This is disappointing to read, i will be in contact with you as soon as I can so that we can try and figure out what's going on.
Kind regards,
Ilham Jacobs
Best regards,