1 reviews | Active since Jun 2014

24 Nov 2015, 13:06

Vincent at Markham SunnyPark has no respect

On Monday 23rd November 2015 went to Markham in Sunny Park. The service I received from that place for a lack of words was pathetic. The cashier that was assisting us (by the way only one pay point was open). When I got there he was helping some client open an account when he was told to let them fill in the forms and assist other clients he said they are almost finished. 10-20 minutes later I get to pay for the stuff I had I told him that I noticed that the pants I wanted to buy were the last one on display and he agreed and told me they don't have stock anymore. A friend of his came to the store and showed him a video on his cell phone of which the friend said he will send him the video and he should attend to the customer of which he said it's fine I can wait. I also told him that they had stains on them to which he told me \take them of leave them it's your choice"of which I responded by asking him so I should wash them before I wear them. And his responds was \""someone who wants them will buy them and I should just decide if I should take them or leave them\"". I have been shopping at Markham since 1994and up till today I have never seen such service from the stores """

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Replies (1)
Markhams
Markhams's reply24 Nov 2015, 13:14
Official
Hello iammalusi,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused.

We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.


Kind regards

Jacqualine Stephens