1 reviews | Active since Jun 2017

07 Jun 2017, 22:26

Very Unhappy Quality

<p>After buying a pair of boots 4 months ago for R900 both zips broke and the sole's are worn throu. Going to the store didnt help because they told me its because i walk to much with them... SERIOUSLY???? I'm a car sales manager, of co**** i wear them and walk with them! Thats why i bought a R900 pair of boots! They said i cant claim and they cant fix or repair anything cos i should wear them so much! My goodniss! So should i put them in my cupboard and never be able to wear it? How else will shoes get tested, enjoyed or even be valueble to me? After this why should i ever buy at markham again if i have no service or backup from their products??</p>

0
Replies (3)
Markhams
Markhams's reply08 Jun 2017, 11:05
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

's update08 Jun 2017, 11:08
Reviewer Update

Hopefully your response to this will be quick! Not like your klerksdorp branch

's update23 Jun 2017, 13:21
Reviewer Update

So my wife took in the shoes the 17th of june. Promises were made that we will here from Markhams on moday the 19th..... it's now the 23rd and still NO RESPONSE!!!!!!!!!!!

WHAT IS GOING ON????????????