Very dissapointed customer

i contacted Markham customer service towards end of feb and they came to me and explained the promotion that ibwas interested in, which is data package. The consultant that called gave me details of how it works and i asked question before taking a package of 3 sim's data packages and i asked her when is the contract going to be active and is the ant amount that i need to pat upfront as it was towards the end of the month, and she just told me that i need to have only R150 in my account anf nothing else i need to pay.

She further told me that it will prorata of which i will only pay at the end of march but to my suprise on my march statemet a deduction of was made on the 27th of feb 2021 and the contract amount also added whilst they ( Markham) did not even load a contracted 2Gb on the day of accepting a contract.

This to me is misleading marketing and it is unfair for such a company to let peope promote products and over charge a customer without his knowledge, i am very dissapointed as i thought this will help me instead i regret ever applying for such.

i have send a mail to customer service yesterday and called this morning to called and get a clarification, up until now no one has bothered to call me and guve clarification.

very dissapointed client.