SH
Simon H

1 reviews | Active since Apr 2015

31 Aug 2015, 12:15

Unwanted Club Fee charges

Hi,<br> <br> My account is fully paid yet I have been getting SMS's that I owe a balance. I logged into my account to see I am being charged R24,90 monthly for a Club Fee from Markhams Gateway - I never signed up for any Club membership nor was I ever asked if I wanted to. I don't get any benefit from this \membership"and I do not want it. <br> <br> Please remove me from this service immediately - and credit my account accordingly as this was never authorized by me. I signed up for my account at Sportscene Gateway and never app**** to be part of any Club so I'm not sure how this was added to my account from Markhams. <br> <br> Please sort this issue out ASAP."""

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Replies (1)
Markhams
Markhams's reply31 Aug 2015, 13:06
Official
Hello SimonH3,

Thank you for bringing this to our attention.

Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.

Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Kind regards


Jacqualine Stephens

Best regards,