rM
ricardo M
1 reviews | Active since Aug 2013
22 Feb 2021, 11:11
Unwanted and ridiculous charges on statement
I received my statement the other day and realised that I was being charged R2.80 for an SMS? What? How can an SMS be so expensive? No network in SA charges that much for an SMS. Pure Exploitation if you ask me. I would rather not receive that SMS because I receive a monthly statement anyway, plus that SMS is in no way to my benefit, it is a reminder that I did not ask for, for me as the client to pay you guys on time (my account is not even in arrears). WHY SEND ME THAT SMS?
It may seem petty but in this economy where unemployment and the cost of living is high, every cent counts!
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Replies (1)Markhams's replyOfficial
24 Feb 2021, 09:11Hi Riccardo,
thank you for raising your concern with me - we will eslcate this matter to the account department to assist you.
KInd Regards,
Customer Care
thank you for raising your concern with me - we will eslcate this matter to the account department to assist you.
KInd Regards,
Customer Care
Markhams's reply24 Feb 2021, 09:11
Official
Hi Riccardo,
thank you for raising your concern with me - we will eslcate this matter to the account department to assist you.
KInd Regards,
Customer Care
thank you for raising your concern with me - we will eslcate this matter to the account department to assist you.
KInd Regards,
Customer Care
