EM
Eddie M

1 reviews | Active since Mar 2017

17 Mar 2017, 11:16

********l installment claims

<p>Yesterday I received an SMS informing me that I have a payment due of R16.55.</p> <p>I Called your customer care line and spoke to one Michaela and queried this, as I did</p> <p>Not buy anything and my balance at the end of February was Zero! Michaela informed</p> <p>Me that my balance is in fact R119.80 and that the R16.55 was only the due payment.</p> <p>R119.80 balance for buying nothing!!!! Michaela told me that this was due to a vast list</p> <p>Of reasons, including booklets and outstanding interest. What interest and what booklets.</p> <p>I did not buy anything and have never received any booklets! In fact, I have never received</p> <p>An account from you, only the regular monthly SMS, informing me of the due payments. I have</p> <p>Not at any stage signed up to receive any booklets from you and would like to know who authorized</p> <p>This? I would never of known this, was it not for yesterday’s SMS, knowing that my balance was zero.</p> <p>Michaela informed me that she would reverse the R119.80 and lodge and investigation into this.</p> <p> </p> <p>This must most certainly be one of the biggest “white collar” ****s in our history. We have 53 million people</p> <p>Living in SA and if Markham’s only ******* 500 000 people a month with R119.80 each, then they steel no less</p> <p>That 59.9 million rand per month from the, uninformed general public. In this light, I would like to receive,</p> <p>Via email, a full and comprehensive statement, from the day my account was opened, to date, in order</p> <p>For me to have a clear understanding as to how many money was indeed ****** from me. I would like my</p> <p>Request finalized within 48 hours and all the money ****** from me, paid back into my account soonest.</p> <p>Please also close my account with immediate effect!</p> <p> </p> <p>As you can see, Carte Blanche is in copy. It is also my intension to report this shameful **** to “hello Peter”</p> <p>And to post this scenario on all social media platforms. This disgusting **** by Markham’s should be brought</p> <p>To the attention of all South Africans and make them very weary to do business with Markham’s!</p> <p> </p> <p>I trust that I have your full attention with this scenario and that I will hear from you, soonest.</p> <p> </p>

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Replies (1)
Markhams
Markhams's reply17 Mar 2017, 15:48
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team