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<p>I went to the pavilion shopping center on 9 August 2017. Was shu at totalsports and wanted to purchase some stuff. They informed me they accept markhams card which I had but at the till it was not scanning as strip was damaged so I decided to go to markhams store which was next door to get a new card. They asked for I.d. and I gave dem my drivers license but dey refused to accept it saying dey want my green identity book. What is this the stone age? We must carry da green book everywhere. I had to leave cos dey refused. I have been a loyal account holder for more than 10 years and dont deserve this treatment. Its ok I just won't shop in their stores no more since dey dont want my business. Pathetic.</p>
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Markhams's replyOfficial
10 Aug 2017, 09:27Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
Markhams's reply10 Aug 2017, 09:27
Official
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,