BF
Brynne F

1 reviews | Active since Oct 2014

22 Jul 2015, 00:06

Unable to purchase

Firstly, I would like to highlight the lack of floor staff and the utter poor service. The customer just has to walk around aimlessly getting no attention from the staff to assist in any form. Secondly the policy of taking garments off the display. i was looking for a specific item, which was sold out and only one was left on the manikin. I asked if they could check the size, it was the size I was looking for. When i asked if I could purchase it, I was told NO! According to the policy, Markham is selling an image, a \look"and ensemble. This means"

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Replies (1)
Markhams
Markhams's reply22 Jul 2015, 09:36
Official
Hello Brynjal,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused.

We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.


Kind regards

Jacqualine Stephens

Best regards,