Threaten since I complain
<p>I had a call from a Martin number 083 ********** who insulted me telephonically. Please request your staff not to insult me or telling me to find another retailer!</p> <p> </p> <p>Now I am getting the following in box on FB: </p> <p> </p> <p>Hi Lourens, We have seen all of the queries that you have sent us and we have attended to this and have tried to contact you. Thank you for taking the time to tell us about this and we consider this matter to be resolved. If you continue this, we will be forced to have to block you from our page.</p>
Good day Lourens,
Thank you for your message. Your feedback has been well noted.
Regards,
The Markham Team.
Good day Lourens,
Thank you for your message. Your feedback has been well noted.
Regards,
The Markham Team.
Clearly Customer Service is not one of The Markham Team's strong point. If your Area Manager did more investigation for example pick up her telephone and call me, find out what was going it, it could have been solved. She reads the mails, but don't respond. To call Customer Service also doesn't help. I really hope The Markham Team treat other customer better than treaing me.
Clearly Customer Service is not one of The Markham Team's strong point. If your Area Manager did more investigation for example pick up her telephone and call me, find out what was going it, it could have been solved. She reads the mails, but don't respond. To call Customer Service also doesn't help. I really hope The Markham Team treat other customer better than treaing me.