Third Day No Order Status Update
Hellopeter,
TO: The Foschini Group Online (Markham)
I have placed an online order 3 days ago and I have not seen any change or update since then, it is been stuck on "Processing" status. The standard delivery service takes at least 3 days and up to 5 days, today is the third day but the goods have not even been dispatched.
Knowing the previous experience I had with my previous order I actually wanted to opt for an express but suddenly it is no longer available in my area (Midrand).
Please assist in fast tracking my order!
Thanks
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,