jdb
juan-pierre du buisson

1 reviews | Active since Mar 2009

13 Apr 2015, 08:45

The only thing not collected was a blood sample!!

I went to Markham East Rand on Sunday- my card was damaged and needed to be changed. A call was placed in store with the call centre and I had to respond to a series of security questions - the only thing that was not collected from me was a blood sample. ( ID WAS WITH ME IN STORE?? )<br> Post interrogation, I was informed that \ thank you for your time

0
Replies (1)
Markhams
Markhams's reply14 Apr 2015, 09:27
Official
Hello jp747,

Thank you for bringing this to our attention. We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

Kind Regards,
Lynn-Lee Julius