TFG worst service ever!

Horrible customer service! Incompetence! Placed an online order and due to lockdown not being at work building I had to change my delivery address to my home address. I called the client service number and emailed and I eventually spoke to Donita Bredenkamp and she assured me that my delivery address has been amended and she even sent me an email “confirming the change”. Today I find out that the address was never changed and is still my work address which means my order will now be delivered there and there is nobody to accept the order! I am so annoyed! TFG can kiss my loyalty goodbye! I’m done with this company! Its the same thing over and over. This company never gets things done or right! One always has to fight with you people to so a simple task.