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Noko R

1 reviews | Active since Nov 2020

05 Nov 2020, 17:11

TFG chose a policy for me and I never give consent.

As a Markham account holder for more than 5 years,I was happy with the services until recently when I received a notification from TFG group,about the T/Cs of the policy and the contract."policy ***".I don't know anything about the policy but every month the premium is off my acc.The policy is administered by Guardrisk company.As I never give consent regarding the policy or never agreed to any policy premium taken from my account,I advise account holders to check statements.Tfg must also investigate this ******** activities within their departments by their employees and whoever behind this acts be punished. Thanks.

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Replies (1)
Markhams
Markhams's reply06 Nov 2020, 08:48
Official
Good Morning Noko,

Thank you for raising this matter with us, we will escalate this account descrepency to the accounts department for further investigation and a representative will communicate with you in the next couple of days.

KInd Regards,
Markham Customer Care