BJ
BUFF J

1 reviews | Active since Jan 2012

26 Jul 2017, 13:06

Terrible Service

<p>so i have tried to increase my credit limit for the past 6 months.</p> <p>First Application : Canal Walk Branch did not send the info through to accounts</p> <p> </p> <p>Second Application : few months later , Kenilworth Branch sent the wrong instruction through for 'decrease' of limit, no manager signiture</p> <p> </p> <p>Third Attempt : Back to Canal Walk on Sunday past, redid the process, called the account today, NO I.D was sent.</p> <p> </p> <p>6 months since the first application I am going to settle the outstanding balance on this account and CLOSE this account.</p> <p> </p> <p>Taking into consideration that i need to visit a branch everytime!!!</p> <p>They now want me to go into ANOTHER branch and give my i>D</p> <p> </p> <p>Thanks Markham !!!!!!</p> <p> </p> <p>Rebranding only gets you SO FAR !!!!</p>

0
Replies (2)
Markhams
Markhams's reply26 Jul 2017, 13:30
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

BJ
BUFF J's update04 Aug 2017, 08:53
Reviewer Update

its now 04.08.2017 and I have still not received any feedback regarding this issue

WELL DONE MARKHAM