1 reviews | Active since Jan 2018
TERRIABLE SERVICE UNACCEPTABLE ********** ACCUSATIONS
I WENT INTO MARKHAMS AT GAME CITY UMGENI AND ASKED FOR MY REPLACEMENT CARD . I WAS ASKED TO PRESENT MY ID , WHICH I HAD DONE, THERE AFTER THE LADY TELLS ME THAT MY ID IS ********** , THEN SHE CALLS HER SUPERVISOR OR MANAGER BY THE NAME OFF NIKKIE PILLAY, I ASKED WHATS WRONG NOW, SHE SAYS YOU ARE A ***** AND THIS IS NOT YOUR ID BOOK, SO SHE IS GOING TO CALL THE POLICE , I SAID GO AHEAD I HAVE NOTHING TO HIDE , PLUS I COULD SHOW YOU MY DRIVERS LICENCE, SHE MADE ME WAIT FOR SOMETIME THEN I GET A CALL TO CONFIRM IF I WAS AT THE STORE TO FETCH A REPLACMENT CARD WHICH I HAD CONFIRM AND THE LADY WAS HAPPY WITH THAT, BUT THIS LADY NIKKIE STILL HAD ATTITUDE AND SAYING THAT I AM A ***** AND THAT I MUST COME WITH MY 3 MONTHS BANK STATEMENT, I FELT SO EMBARRASED IN FRONT OFF MY CO WORKER WHO HAD CAME WITH ME AT THE TIME , SO I TOLD HER TO GO AND GET HER FACTS STRAIGHT BEFORE SHE STARTS ACCUSING ME OF SUCH , SO I LEFT AND HAD DELT WITH HEAD OFFICE ON MY OWN , GAVE THEM MY ID AND 3 MONTHS BANK STATEMENT WHICH FORENSIC HAD CONFIRM TO BE TRUE AND MY ACCOUNT CAME BACK TO NORMAL. I WASTED HALF A DAY FROM WORK WERE AS SOMETHING THAT COULD OFF TAKEN 5MIN. TERRABLE EXPEREINCE WORST ACCOUNT TO HAVE.
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
