1 reviews | Active since Oct 2017
****** phones
The Waterfall Markham store is a real disappointment!!! We forgot two phones on the counter after paying, upon realizing this we went back to the store and found it closed and shockingly both phones had been switched off.
What was even more shocking was when we called them today, which is a Monday to ask if they had found the phones. They said they did not find any phones and that the store does not have any cameras even at the counters. At the time of the purchase, we were the only customers in the store, and we hang around a bit after, we left the store a few minutes before it closes...it closes at 14:00 on Sundays.
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Best regards,
