mW
martin W

1 reviews | Active since May 2014

06 May 2015, 11:45

SICK AND TIRED OF ASKING AND GETTING NO SERVICE!!!

When I opened my account I distinctly asked that my statements be delivered by email and not by post but I have never received anything via email.<br> <br> I have went into stores and phoned the customer care line and still no statement delivery via email.<br> <br> I am going to stop paying my account until I begin to get some service.<br> <br> Please have pride in your customers as we have pride in you.<br> <br>

0
Replies (1)
Markhams
Markhams's reply06 May 2015, 12:01
Official
Hello Martin9026,

Thank you for bringing this to our attention.

Your query needs to be investigated by our Customer Service department and they will contact you directly with the outcome.

Kindly note that this may take up to two working days and your patience will be greatly appreciated.

Kind Regards,
Lynn-Lee Julius