1 reviews | Active since Mar 2016
Service
I am so disappointed at the service or lack thereof I received from Markham Vincent Park East London. I visited the store on 01/03/2016 at 11:02 , looking to buy cologne. As I walked in the store, I noticed that they had a few specials and really wanted to test those cologne that were on special just to help me choose the one that I like from those on special. The cologne at the store are displayed behind a locked glass shelves . I spent more than 30min starring at the cologne, not even one staff member came to ask or offered to assist.There were 3 staff members(ladies) behind the counter at the pay point, one other staff member on a ladder not far from where I was and 2 gentlemen by the entrance (staff). After about 10min I was the only customer in the store but still non of the staff came to offer any assistance. Another customer came in (a white gentleman ), the lady on the ladder quickly shouted at AV (staff) to alert him of the customer that has came in . The gentleman (customer ) was just in the store to browse. After 30min i went to the counter to ask for assistance, and the lady went to call someone from the back, waited a further 10min and finally decided to walk out
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly
Your patience and understanding is appreciated
Warm regards
Markham Customer Service Management
Best regards,
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly
Your patience and understanding is appreciated
Warm regards
Markham Customer Service Management
Best regards,
