Rude and arrogant behaviour

Very rude and embarrassing experience at pavilion. Sinaye was the cashier on the day. She did not want to believe that I was the rightful cardholder and stepped back from doing the sale and insisted I confirm my details as per the computer. Another cashier who might have noticed her rude behaviour decided to take over and conclude the sale. The next day I called to speak to a manager who was not at work. Sabelo assured me he would get someone to call me back but still no joy. Did u know that TFG does not have a complaints call centre. Better still, they do not have training on how to deal with customers as per Sinaye when I asked her why is she treating me like a ***** and didn't she go for training on customer ethics. She was being ****** cos there were other black customers there and she singled me out to confirm my identification. Is it because I'm Indian?