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Vincent K

1 reviews | Active since Mar 2017

11 Mar 2017, 20:38

******* Footwear by MARKHAM

<p>Hi all ... thanks to unacceptable ... sub grade after sales customer service and petty cover up excuses from store managers at MARKHAMS OUTFITTERS Botswana and SA regional managers.</p> <p> </p> <p>I found the OTHER ..or 2nd pair of cheap ******* shoes i never had the opportunity to actually wear twice.</p> <p> </p> <p>Store gave me ZERO compensation for the P1000 spent with kindergarten standard excuses and no apologies for the outright RIPOFF i experienced.</p> <p> </p> <p>The pictures can speak for themselves.. BELIEVE IT OR NOT ..... 5 HOURS WEAR... BRAND NEW OUT THE BOX</p>

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Replies (2)
Markhams
Markhams's reply12 Mar 2017, 08:15
Official

Good Day Vincent

We are so sorry to hear about your experience, this is definitely not the kind of quality we strive to offer our Customers! We’ve passed your details on to the manager who will be in touch with you directly to sort this out.

Thanks

The Markham team

Markhams
Markhams's reply13 Mar 2017, 08:45
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team