SA
Shilinia A

1 reviews | Active since May 2015

07 Nov 2015, 13:46

******* - GOODS DAMAGED AFTER 2 MONTHS!!

I bought a watch at Markams Southgate in September this year and I wore it once. The watch broke and I took it back but the person I dealt with said that there is no guarantee on the watch. I think this is a *******, the goods were clearly badly manufactured. I then said they should repair it and I will pay the cost - this is a MARKAMS BRANDED watch and they then said they can't do that and that I should take it to \some"watch shop in the mall.<br> My husband has a Total Sports account and we spend thousands at TFG group so this is definately not the type of service that I expect. How does your merchandise (which costs a fortune) break after wearing it once and HOW do you sell something that you cannot repair.<br> I would appreciate if this is given the most urgent attention. I will not be ********** like this!!<br> Over and above the person I dealt with has a stinking"

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Replies (1)
Markhams
Markhams's reply07 Nov 2015, 14:46
Official
Hello ShiliniaArmonv,

We're so sorry to hear you had a bad experience in our store! This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again. We've passed your details on to the manager, who will get in touch with you directly.

Thanks,
The Markham team