Ridiculous number of calls
<p>My account number is ********** ********** 06213</p> <p> </p> <p>I recieved an SMS on 13 June 2017 indicating that I underpaid on my account by R40.00</p> <p> </p> <p>I then received an email on 21 June 2017 with my statement attached indicating that an amount of R525 is due by 1 July 2017</p> <p> </p> <p>I made a payment of R550.00 yesterday 29 June 2017.....before the due date</p> <p> </p> <p>Why have I received approximately 18 calls from the call centre regarding my account in the last few days all for an underpayment of R40? </p> <p> </p> <p> </p>
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team
Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible
Your complaint will be directed to the relevant management team member.
We will be in touch with you shortly.
Warm regards
Markham Customer Services Management Team