MP
Melissa P

1 reviews | Active since Aug 2015

17 Apr 2019, 11:21

RECOVERIES UNABLE TO COMMUNICATE/RESPOND

I have listed a review on this site 24hours ago. Although I have had someone reach out to me in response ,I find it disbelieving that after involving customer services, two personal email address, complaints etc i still have not received an inkling of infomation on my query.

I have requested that this be escalated to a manager of the recoveries department but recoveries seem to be the area lacking in communication and competence.

I will go to various platforms until i receive the infomation I require.

In a time where people are unwilling or unable to settle their debts, i wave my flag to do so, yet the Recoveries Department are the slowest department of all.

0
Replies (2)
Markhams
Markhams's reply23 Apr 2019, 15:55
Official
He Melissa, 

I do apologise that it took longer than expected but am glad we could get everything sorted for your husband and yourself.

All the best!

Kind regards,
Ilham Jacobs
Markhams
Markhams's reply23 Apr 2019, 15:56
Official
*Hi