1 reviews | Active since Mar 2017

16 Apr 2017, 07:57

****** Rude Staff

<p>Your N1 store is pathetic... i am truly disgusted, i witness how two of your staff members made ****** jokes behind a clients back. Staff rapping and acting a fool in the store. Can you not get better quality staff members. I will not set my foot in that store again. Wanted to buy clothing to wear for easter and pay a laybye, just paid my laybye and left. </p>

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Replies (3)
Markhams
Markhams's reply16 Apr 2017, 09:37
Official

Good day Angelo

We’re so sorry to hear you had a bad experience in our store! This definitely isn’t what we want to hear, and we’ll be sure to address the issue to ensure this doesn’t happen again. We’ve passed your details on to the manager, who will get in touch with you directly.

Thanks

The Markham team

Best regards,

's update20 Apr 2017, 21:19
Reviewer Update

Hi there so after most of the management team involved with your N1 city store contacted me and apologized for the terrible experience I had in your N1 city store, The area manager Mrs Dunn promised to email me a discount voucher a day or 2 ago. This has not happened. Now for me 20% is nothing and that doesnt bother me. But was does bother me is that your word is your bond. Please tell me this is not a reflection on the entire brands customer service levels. Your management should lead from the front. Its like this matter is a joke, even when I said I want to have this published in the local papers. Markham is not taking this issue serious enough and you dont value your loyal clients. Bad publicity isnt good for business.

Markhams
Markhams's reply26 Apr 2017, 10:50
Official

Hi Angelo,

Eileen has advised that she has communicated with you regarding the voucher.

Have a great day further

The Markham Team

Best regards,