POOR SERVICE FROM MARKHAMS STAFF

<p>Good day</p> <p>I am writing due to very serious problem I have received from Markhams store in Aberton city. On the 11 February 2017 I brought my cellphone which I purchase on the 27 September 2016 since then the phone was having problems with freezing. So every time, I phoned Markham store they told me that they took the phone to the repair store until I find out that the phone is still in their store lying under the counter.</p> <p>So I am having problem with those people in the store because they are failing to assist me, they always lie to me telling me that the repair store will come and collect phone. I ask the manager in the store by the name Kgomotso, Kgomotso said she will follow up and get back to me between 11 to 12pm. She said that she will give me feedback in 1 to 4weeks for repair process. Help me with the problem I have from Markhams store in Alberton City because they fail to help .My phone is just lying there in the store for almost 2 months without any help of which I paid cash.</p> <p> </p>