BM
Bianca M
1 reviews | Active since Jun 2018
23 Nov 2020, 14:50
Poor service
We placed an order, then after two weeks asking where the order was they informed us that it was part of highjack situation, they didn't bother to do refund immediately we had to beg and beg and still no refund, we must wait now. But let u miss a payment then they want to blacklist you.
We going to miss the special and it wasn't our fault. They can clear refund immediately it's just so unprofessional they ***** up not us.
Order no -p***
Helpful (0)
Replies (4)0
Replies (4)
Markhams's replyOfficial
23 Nov 2020, 15:16Good Day Bianca,
Thank you for raising this with the brand,
We will escalate this matter to the Online Shopping team for further assistance and resolution.
Kind Regards,
Customer Care
Thank you for raising this with the brand,
We will escalate this matter to the Online Shopping team for further assistance and resolution.
Kind Regards,
Customer Care
Markhams's reply23 Nov 2020, 15:16
Official
Good Day Bianca,
Thank you for raising this with the brand,
We will escalate this matter to the Online Shopping team for further assistance and resolution.
Kind Regards,
Customer Care
Thank you for raising this with the brand,
We will escalate this matter to the Online Shopping team for further assistance and resolution.
Kind Regards,
Customer Care
BM
Bianca M's updateReviewer Update
23 Nov 2020, 15:18Please we can't wait 10days it wasn't our fault we can't keep waiting and following up
BM
Bianca M's update23 Nov 2020, 15:18
Reviewer Update
Please we can't wait 10days it wasn't our fault we can't keep waiting and following up
Markhams's replyOfficial
23 Nov 2020, 15:49Noted, I will try and get a consultant to contact you as soon as possible.
Markhams's reply23 Nov 2020, 15:49
Official
Noted, I will try and get a consultant to contact you as soon as possible.
BM
Bianca M's updateReviewer Update
23 Nov 2020, 19:25Thats the problem no one is getting back and if they do they have 100 excuses this is ridiculous. Im going to lose the special ????????
BM
Bianca M's update23 Nov 2020, 19:25
Reviewer Update
Thats the problem no one is getting back and if they do they have 100 excuses this is ridiculous. Im going to lose the special ????????