1 reviews | Active since Oct 2015
Poor Service and Poor Products
On Saturday I purchased a pair of shoes to the valued of R550.00 at Markhams. On Monday I wear it for the first time and within an hour the sole completely detaches from the shoe.<br> <br> I then phoned Markhams to ask if I can take it back in and get a replacement or refund, that I don't have the slip anymore as it was lost by accident but can show on my bank statement the payment taken.<br> <br> They then tell me that they can't help me.<br> <br> That's not all while at the shop I had to wait for over half an hour to get assistance at the shoes division to get the right size. Then the guy has a ****ty attitude when you ask him something and told me to hold on more times then I can count.<br> <br> Don't buy from Markhams, it's quality is worse than PEP Stores its prices are just glorified.
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
