poor service

<p>Good afternoon I bought a phone at Markhams located at Clearwater Mall on the 20th of August 2016,when I got home the phone only worked for 2 days and it shutdown. I could not go to the store within 7 days because of my job ,so I went on the 9th day, they told me they will send it for repairs that take 7 days, but on my surprise, seven days passed with no one informing me about what was happening with the phone. Instead I received a message from MTN repair centre saying that I need to pay R1183 , I then called them and they told me that they did not get proof of payment. I retrieved it after a month, it was still not fixed, they told me that they could not fix it because of liquid damage. I lost R500,yet the phone is still not working.The irrelevance of customer service decreased my trust levels of purchasing products in Markhams located at Clearwater mall. imei ********** ********** 9 job card ********** </p>