cB
christelle B
1 reviews | Active since Oct 2013
26 Mar 2015, 22:15
Poor response from a manageress
It's now over a month since I bought a cell from your store and you have kept me waiting for 3 weeks and I still don't have my cell!! But I am still expected to keep my account up to date!! Message to the public if you need a cell from markhams east gate try another store !! And stay away from samsung!<br>
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Replies (1)
Markhams's replyOfficial
27 Mar 2015, 10:52Hello christellebosman,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Best regards,
Markhams's reply27 Mar 2015, 10:52
Official
Hello christellebosman,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Warm regards
Tamlyn Nel
Best regards,