PM
Puso M

1 reviews | Active since Sept 2013

28 Apr 2015, 17:05

Poor quality

Hello Peter,<br> <br> On the 4th of November 2014, 5th of November 2014 and 28th of November 2014 I made purchases of FOUR chinos at three different Markham stores (Southgate Mall, The Glen and Maponya Mall.<br> <br> In the time that I have had these chinos, TWO of these chinos have torn and as luck would have it, the third chino is now torn.<br> All these chinos tear at the same place, the rear pocket.<br> I have been able to return the two that have been torn not after getting some BACK TALK and BAD SERVICE from the Markham sales people.<br> I was blamed for all sorts of things while forgetting how Markham prides itself on selling quality products AND giving a SIX MONTHS quality guarantee.<br> <br> This is the worst, most pathetic service and quality product I have ever received from a shop. Disgusted is a under statement.<br> If I knew how **** their clothes were, I wouldn't' have bothered.<br> Of the FOUR chinos I have bought, only one has not torn BUT I am counting down to that day. At this rate, it should by this weekend if I am lucky.<br> <br> This is totally disgusting, pathetic and cheap of Markham and TFG.<br> Why the brand is still in existence is beyond me.<br> <br> Unhappy,<br> Puso Mtimkulu

0
Replies (1)
Markhams
Markhams's reply29 Apr 2015, 16:40
Official
Hello pusombuso,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.
Kind Regards,
Lynn-Lee Julius

Best regards,