Poor Pontsho does not deserve to work for Markham. Poor service

They don't even deserve one star, those a ****, Im feeling sorry for poor Pontsho who was in charge the time incident happened. I bought items which was costing R480, I swiped my visa or debit card, fund's were deducted however I was told that funds are not reflecting on their side however on my side its was debited. I sent them bank statement showing transaction. I told them that im not leaving shop without item's I bought or with money. Poor Pontsho tried everything to save ths **** company, he made a decision to allow me leave with items. I received hos email on the 26 may 2023 informing me that fund's has been reserved to my bank however I never received those funds. I send him a email informing him that haven't received those funds nd if he want me to send him statement I can. I think Markham deducted that money from his salary. Thsi happened at Markham midrand. 20 may 2023. I try every thing to proct him in such useless company nd useless management.