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Phumlani M

1 reviews | Active since Sept 2015

26 Jun 2017, 14:39

Poor Customer Service

<p>On Saturday 24.06.2017 i went to Markham 79 Pritchard St, Johannesburg, 2000. I wanted to return the watch which i bought on the 05.05.2017 with my Total sport account, i met this arrogant Musa who told me that he is the manager of the shop.</p> <p> </p> <p>he wanted a slip for watch purchase i told him that i lost it but i used my card he can check on the record. i also told him that if i knew that markham is selling poor quality thing i was gonna keep the slip but i trusted markham and Relay. </p> <p>He arrogantly told me that the PRICE OF THE WATCH SAYS IT ALL, i dont know if he was indirectly telling me that markham is selling **** watches or im buying cheap stuff. </p> <p> </p> <p>If he is real the manager of that shop, i think markham need to review that. he is too *********** for that position.</p>

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Replies (1)
Markhams
Markhams's reply26 Jun 2017, 15:35
Official

Thank you for bringing this to our attention, we apologize for any inconvenience this may have caused, and will do our best to resolve this matter as soon as possible

Your complaint will be directed to the relevant management team member.

We will be in touch with you shortly.

Warm regards

Markham Customer Services Management Team

Best regards,