DS
Danyaal S

1 reviews | Active since Jan 2016

15 Jan 2016, 15:15

Pathetic customer service

On December 29, I visited the Markham store at Cavendish to open an account. The customer service I received was horrible and I cannot begin to describe my dissatisfaction. <br> <br> I handed my documents to the employee that was helping me at the time. She then let my girlfriend and me, stand and wait for nearly 20 minutes before coming back to us just to say \we'll let you know". <br> <br> Wow"

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Replies (1)
Markhams
Markhams's reply15 Jan 2016, 15:27
Official
Hello Danyaal Shabudin,

We're so sorry to hear you had a bad experience in our store!

This definitely isn't what we want to hear, and we'll be sure to address the issue to ensure this doesn't happen again.

We've passed your details on to the manager, who will get in touch with you directly.

Thanks,
The Markham team