MH
MOHAMED H
1 reviews | Active since Apr 2013
22 Feb 2015, 15:31
pathetic and very inconvenient
I have an account with the foschini group and I've done multiple transactions.Now they have blocked the card without finding out from me whether I have done those transactions or not.now they are accusing me of ***** despite me having the relevant documents needed to unblock.this has happened before and everytime I am put through this traumatic and embarrassing ordeal.im so upset and disgusted with this.i have a mind of closing the account down
Helpful (0)
Replies (1)0
Replies (1)
Markhams's replyOfficial
23 Feb 2015, 09:58Hello MOHAMEDHOOSEN,
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write and would like to apologise for any frustrations caused.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write and would like to apologise for any frustrations caused.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Markhams's reply23 Feb 2015, 09:58
Official
Hello MOHAMEDHOOSEN,
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write and would like to apologise for any frustrations caused.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant
Thank you for approaching us for assistance with this account matter. We are sorry to hear about the unfortunate circumstances under which you write and would like to apologise for any frustrations caused.
We understand the urgency of the matter so will have one of our Customer Service Representatives contact you soonest to advise on a resolution.
Kind Regards,
Nicole Orkin
TFG Customer Services Online Liaison Assistant