Pathetic!!!!!!

Well done Markhams.<br> My wife went into your east rand mall branch two weeks ago to request her limit be decreased as she cannot handle the higher credit limit you automatically added.<br> She was helped by an extremely helpful lady there, that called the head office and my wife was told it would be done in THREE working days.<br> Now two weeks later and countless threatening SMS's that she needs to pay the exorbitant amount that she requested the decrease for, and still no feedback.<br> I would love some feedback as to why you can ignore a request, yet your accounts hound her for payment, does only one half of your accounts department actually work?<br> <br> This needs to be sorted out ASAP before we take this matter further.