Paid up letter

My Markham clothing account debt was sold to a debt collection company called fourie and associates they kept calling me everyday I was unable to pay cause I was not working now that I'm working and have paid the account in the beginning of May I've been promised to get my paid up letter I've been calling every day and each and everyday its a new story I've been played around by these people I was even planning to open the account since I'm now permanently employed but you know it's services like these that makes a person hate a Markham and I'll never recommend anyone to open accounts here save yourself the drama and avoid TFG