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sandile N

1 reviews | Active since Feb 2019

11 Feb 2019, 08:40

Online purchase that never arrived

It has come to my attention that we can be played as papets while you making money from us, I've been keeping a great track record as a good and loyal customer but I'm treated as nobody by Markham!!!

I made an online purchase last on November 2018, no deliver has arrived to date, and when I attempt to get the order cancelled they keep giving me the run around while they keep charging me monthly for items I did not receive. PLEASE TRY AVOID USING THIS STORE

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Replies (5)
Markhams
Markhams's reply11 Feb 2019, 09:01
Official
Good morning Sandlie, 

This is definitely a big problem. I have been in contact with the eCommerce dept and they are aware of your problem. 

I will follow up with them again to get things resolved.

Kind Regards,
Ilham Jacobs
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sandile N's update13 Feb 2019, 08:08
Reviewer Update
I'll await your feed back even through this is the sort of response I get when I call or email you guys
Markhams
Markhams's reply13 Feb 2019, 11:00
Official
Hi Sandile, 

I've asked them to continuously follow up with you about this issue with your order. Please let me know if you have't received any feedback from the dept yet. 

Kind regards,
Ilham Jacobs
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sandile N's update15 Feb 2019, 11:00
Reviewer Update
this issue has finally been resolved after so much effort, thanks for your assistance IIham
Markhams
Markhams's reply15 Feb 2019, 11:02
Official
Good Morning:)

Again, I am sorry that it took so so long, but very glad that everything has finally been resolved! 

Have a fantastic weekend!

Kind regards,
Ilham Jacobs