**** of a company

Markham did me dirty, my account was moved by them from 12 months to 36 months to acquire more interest from me, when i noticed and went to the branch was told we should call customer care, which we did, the conclusion was that i should pay an amount of 760 until, the lady by the name Kelly said she would make a note, even if i receive an sms saying i should pay 1000, i should just pay 760 now my account it's said to be in areas, and they affected my credit score 😔 😡