Not good service

<p>I usually shop at Markhams as I love the range,i even got the rewards card from tfg,I thought of opening an account with Markhams and i must say I'm really not impressed.for the black Friday special day There was a table set up at mall@carnival promoting clients to open accounts which got me interested,after much thought I decided to open my first clothing account as I normally don't do credit,I went into the east rand mall Markhams with all the relevant documents as I was told the day of the black Friday promotion,I walk in the store and joined the que and I got the counter and the lady sent me to a guy on the floor he took me a clothing stand with some clothes on display and shoved the clothes away and asked me to fill in the form,as I'm filling the form I'm asked to give the pen back to the cashier lady as there's only one pen in the entire store,so I stop,wait,then continue when I get the pen.I was short one month of my statement fair enough i went got it and came back later the guy was busy mopping the floor and asked me to join the que again,when I got to the counter im moved to another cause there's only one person assisting clients I give everything helped perfectly by the kind lady,she sent through my proof of income and tells me I might get an sms to resend these same docs,I don't understand why I thought there's a slim possibility that could be true and left next morning for real I get an sms saying that I should go to the store again and send proof of income again,anyway I went in to give in the docs and I am asked for an I'd copy,the sms I was sent does not ask for a I'D or copy and what's upsetting is that the first time I went I had a copy of my I'd which I handed in,so I told the people at the counter that I don't have my I'd with nor a copy but I handed it to a lady who assisted me prior and I'm told there's no way they can check it,if I give in the document with the I'd I'm gonna be sent an sms to come back tomorrow...i have been in the store 3 times already and still don't have a simple clothing account,what's weird is that I always get calls and post asking me to open these accounts.The way Markhams account opening process is set up it is as if you don't want any clients,there's honestly nothing pleasant about the experience,it's easier for me as I work in the mall but I can only imagine the inconvenience for those who dont,IT'S 2016 it's very rare to recieve ****py Service,haven't yourl heard about computers,emails,paperless service.I not one to complain and I'm not doing this out of pettiness I dont even care about this account anymore,but id like for yourl just to double check up on ways of making service more faster and efficient for your staff and clients</p>