LA
Luthando A
1 reviews | Active since Sept 2013
11 Jun 2015, 13:35
No Response for 4 weeks
I got a Cellphone from Markhams and insured it through them.<br> now my cellphone is lost and I filled in all the forms they wanted. I got told they would phone me with news.<br> 4 weeks has passed and I have had no feed back.<br> why even offer an insurance option ?<br>
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Replies (1)
Markhams's replyOfficial
11 Jun 2015, 13:49Hello rasaddison,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,
Markhams's reply11 Jun 2015, 13:49
Official
Hello rasaddison,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,