RS
Ronald S

1 reviews | Active since Mar 2014

26 May 2015, 22:47

No Protection for R2000 Suit

Hi<br> <br> I recently when hunting for a Suit for my Wedding, which is in August & was happy to have found what I was looking for in the Markham's store at Cape Gate Mall. Unfortunately they did not have a pants my size, but was able to locate one at Tygervalley Center. After purchasing the R1600 jacket of the Suit in cash, I noticed that I was not handed a Suit bag. The cashier argued with me, that they could not hand me a Suit-bag because I did not buy a complete Suit. I told him, that it was not my problem because they did not have the pants in my size & that the floor guy arranged that I could get the pants in Tygervalley so then I would have the complete Suit. He then advised me to take the slip with me & present it at Tygervalley & they would hand me the Suit-bag upon purchasing the pants. They were also not able to help. Claiming that they have no stock, which does not make sense of your are selling suits. Now I am sitting with an Unprotected Suit that will probably get spoiled with dust & get a stuffy smell from just hanging in a cupboard until my Wedding Day in late August.<br> <br> I am serious

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Replies (1)
Markhams
Markhams's reply27 May 2015, 09:04
Official
Hello Biep,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused.

We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.

Kind regards

Jacqualine Stephens