1 reviews | Active since Sept 2015
NO CUSTOMER SERVICE
I went to the Markham in Centurion Mall to buy some items. I have a voucher which was SMSed to me and the voucher expires on 30/09/2015. When I go to the till to pay for the items the cashier tell me that the voucher is not valid. I showed them the SMS and they called the customer services which told them that I must come in tomorrow cause there voucher department is closed. <br> 1. It is not my problem that there voucher department is closed and the SMS was evidence that the voucher is still valid.<br> 2. There where no manager on duty to resolve this matter.<br> 3. The cashier (I don't know whats her name) where making rudely sounds at my complaint.<br> <br> If this is not resolved by close of business today I will close my Markham account and support a shop that gives customer service.
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,
Thank you for bringing this to our attention.
We try our best to offer all customers great customer service and are disappointed that you had this experience.
We apologise for any inconvenience caused.
We will send your comments to the Area Manager and they will contact you directly.
Your patience and understanding is appreciated.
Kind regards
Jacqualine Stephens
Best regards,
