No customer service

Item: Markhams
Rating: 1
Author: Hlekani S

I'm being referred to MBD about my account but I keep explaining that I cannot reach them on the phone and no one cares!!!

Helpful (0)

Replies (3)

Markhams's replyOfficial

02 Nov 2020, 09:56

Good Day Hlekani,

Apologies for the late reply. We get the correct deparment to look into this for you and give you feedback .

Kind Regards,
Customer care

Markhams's reply02 Nov 2020, 09:56

Official

Good Day Hlekani,

Apologies for the late reply. We get the correct deparment to look into this for you and give you feedback .

Kind Regards,
Customer care

Hlekani S's updateReviewer Update

05 Nov 2020, 12:48

How will they look into this and give feedback if you done have my details?
I am going to escalate this further if it is not resolved in 7days

Hlekani S's update05 Nov 2020, 12:48

Reviewer Update

How will they look into this and give feedback if you done have my details?
I am going to escalate this further if it is not resolved in 7days

Markhams's replyOfficial

05 Nov 2020, 14:02

Hi Hlekani,
They do have your details. The resolution is out of my control... there are processes to follow. a follow-up was done to assist you immediately.

Kind Regards,
Customer Care

Markhams's reply05 Nov 2020, 14:02

Official

Hi Hlekani,
They do have your details. The resolution is out of my control... there are processes to follow. a follow-up was done to assist you immediately.

Kind Regards,
Customer Care