MB
Mariano B

1 reviews | Active since May 2014

12 May 2015, 14:35

NO CUSTOMER SERVICE

I went to Markham in Greenstone on Sunday. i wanted to buy a specific colour of trousers and they didn't stock them in my size (size 34)<br> So I asked the shop attendant, if he could order them from another branch and he started to walk around and say that it will take too long, that they will charge me, etc?tera...<br> Then, I asked him which store had them on stock, and he said that \FOR SURE"East Gate mall had them.<br> So I drove to East Gate and I found out that they didn't have stock of the trousers in question.<br> I spoke to Esther yesterday from the greenstone branch"

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Replies (1)
Markhams
Markhams's reply13 May 2015, 10:25
Official
Hello MBULACIO1980,

Thank you for bringing this to our attention.

We try our best to offer all customers great customer service and are disappointed that you had this experience.

We apologise for any inconvenience caused. We will send your comments to the Area Manager and they will contact you directly.

Your patience and understanding is appreciated.
Kind Regards,
Lynn-Lee Julius

Best regards,