no assistant and being smsed by payment on the 25th

<p>I have complained about the credit limit that was increased without my knowledge, no one wants to give me a proof. I have also complained about the sms that I get on the 25th of the month to pay the account and I will be charged for it I know when to pay my accounts, I will be happy to get the sms if the 1st has passed and I have not paid the account. Worse they can't give me the ombudsman contact numbers and I'm going to pay the account to the limit I knew then after that the rest I won't pay as no one is willing to sort out what was done by their employee. Worse I got a call from maponya mall mng to come and sign that I don't what the limit to be increased instead of getting a solution on that increase that was done without my knowledge.</p>