BM
Boikanyo M

1 reviews | Active since Jan 2016

07 Jan 2016, 10:09

My Markham account

I had an account with Markham which I settled end of 2014. When I checked my credit report, I noticed that they haven't been updating their records. Their record on TransUnion shows as if I still owe them R248 which I don't know where it comes from. I then went to Markham retail outlet in Fourways Mall to find out what the outstanding amount is for and I was informed that they are not sure, but my account balance on their system shows R0.00, I am surprised that the account still reflects negatively under my name since I was able to settle the account. I would like Markham to remove that amount and clear my record please. I have been trying to contact your call center with no luck

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Replies (1)
Markhams
Markhams's reply07 Jan 2016, 10:33
Official
Hello beekano,

Thank you for your feedback, we can imagine you're feeling very frustrated.

We've passed your query on to the team - they will look into the matter and get in touch with you directly.

Thanks,

The Markham team

Best regards,